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SPECIAL NMC Grand Rounds – with SIMULATION: Communicating with patients and families after unanticipated outcomes (including errors)

March 27 @ 11:30 am - 1:00 pm PDT

Jonathan D. Stewart, J.D., M.S., RN, CPHRM
Director, Risk Management & Patient Safety, BETA Health

Special Time:  11:30am – 1pm

Presented By: Jonathan D. Stewart, J.D., M.S., RN, CPHRM

Communicating with patients and families after an adverse event can be challenging — particularly following an error. This presentation will help prepare participants for these difficult but critically important conversations.

Desired Outcomes:

  • Describe the importance of disclosure communication and transparency with patients and families.
  • Define the elements of communication after adverse events.
  • Identify the essential role of ongoing communication following a serious adverse event.

CME Activity Flyer PDF

 

Details

Date:
March 27
Time:
11:30 am - 1:00 pm
Event Category:
Event Tags:

Organizer

Craig Walls, MD, PhD, Chief Medical Officer, NMC

Venue

Natividad Medical Center
1441 Constitution Blvd
Salinas, CA 93906 United States
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Phone:
831-755-4111
Website:
www.natividad.com