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How to Improve your HCAHP Scores

February 14 @ 12:00 pm - 1:00 pm PST

Viki V. Kind, MA, Bioethicist, Author, The Caregiver’s Path to Compassionate Decision Making: Making Choices for Those Who Can’t

Presented By: Viki V. Kind, MA

Attendees will learn and practice communication strategies to improve understanding, adherence and decision making. As we understand the needs of our diverse population, we can better tailor the healthcare experience to meet those needs.

Desired Outcomes:

    • Define what patients consider to be a satisfying interaction.
    • Demonstrate listening techniques through role playing to increase patient satisfaction.
    • Demonstrate communication techniques to improve patient understanding and adherence.
    • Examine how these tools will respect patients from diverse populations.

 

CME Activity Flyer PDF

Details

Date:
February 14
Time:
12:00 pm - 1:00 pm
Event Category:
Event Tags:

Organizer

Andrew McCague, DO, Trauma/Surgical Critical Care, CME Committee Chair

Venue

Natividad Medical Center
1441 Constitution Blvd
Salinas, CA 93906 United States
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Phone:
831-755-4111
Website:
www.natividad.com